01. Delivery charge
Standard delivery is £5.00 - for orders taken over the phone, the delivery charge may vary slightly depending on the location of the delivery.
02. Delivery to homes and places of work
We deliver to a number of postcodes; CR0, CR2, CR3, CR5, CR6, CR7, CR8, CR9, BR2, BR3, BR4, SE19 and SE25. If your postcode of interest is not listed, please give us a call on 0208 771 9013 (Shirley) or 0208 684 0777 (Whitehorse Road) and we may be able to assist you further. Please note that the delivery of funeral tributes takes priority Monday - Friday so we cannot give a set time for other deliveries.
03. Delivery to funeral directors
We offer free delivery to Rowland Brothers, JB Shakespeare, A & J Morriss & Sons, J & R Killick, Co-op Funeralcare, Fishers, Francis Chappell and D A Lindsay & Sons for all TELEPHONE orders.
04. Same day delivery/ Sunday delivery
MONDAY - SATURDAY; same day delivery guaranteed if ordered before 12pm. SUNDAY; if ordered on a Sunday before 12pm, we will deliver on Monday.
05. Delivery on high volume occasions/ weekends
On occasions such as Valentine's Day, Mother's Day and Christmas, when we expect a high volume of deliveries and orders, your flowers may be delivered a day earlier to ensure timely delivery. We may do this so that your loved one can enjoy their flowers a day earlier instead of much later on the day of delivery. Please call us to discuss if necessary.
06. Opening hours
215 Wickham Road, Shirley CR0 8TG; Monday - Friday 9am-5:30pm, Saturday 9am-5pm, Sunday 10:30am-2:30pm | 295 Whitehorse Road, Croydon CR0 2HR; Monday - Wednesday 9am-5pm, Thursday CLOSED, Friday 9am-5pm, Saturday 9:30am-2:30pm, Sunday CLOSED.
We hope this won't be the case but if you are unhappy with the service we have provided, please do let us know straight away with a picture if possible. Give us a call on 0208 771 9013 or send an email to firstname.lastname@example.org so that we can put this right for you.